Ecommerce - Massive Messenger

Ecommerce

When it comes to making a purchase, more consumers are turning to the internet to not only research, but to make purchases. Whether you are selling a product or a service, conducting business online continues to grow exponentially, and for many consumers, is the preferred mode of shopping. Yet, communicating with customers online can be more challenging because there is not a personal connection made. One of the best ways to improve customer relations online is to develop an SMS texting solution for your ecommerce business.

Utilizing SMS communication within your eCommerce business will increase customer engagement, improve customer satisfaction and build brand awareness. It is easy and cost-effective to use, and its’ benefits are vast.

Integrate Massive Messenger with your eCommerce Business Allows You To:

  • Provide links in text messages for interested consumers
  • Promote websites via SMS marketing
  • Remind consumers of their existing wish lists
  • Advise consumers when wish list items are running out or on sale
  • Confirm online orders
  • Advise order status updates
  • Promote specials
  • Send a text message to have online shoppers collect their merchandise in-store
  • Send Social Media links
  • Send personalized messages
  • Advise customers of pending service arrival or deliveries
  • Send payment reminders
  • Advise order cancellations for non-payment
  • Thank customers for their business
  • Encourage customer feedback
Ecommerce

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