Restaurants - Massive Messenger


Restaurant Solutions

In the restaurant business, being able to communicate with customers is an important way of attracting them to your location, as well as bringing past customers back. It is not always easy to do, which is why you need to implement new methods of communicating with your current, past, and future customers. Additionally, SMS allows you to communicate with your staff and vendors. Having an easy to use method for communication is critical and instead of continuing to use methods that no longer work effectively, such as phone calls or emails, implement text messaging as part of your business’s communication and marketing strategy can help streamline day to day operations as well as cut down on unnecessary costs.

How Can a Bar or Restaurant Benefit from Text Messaging?

  • Provide information about promotions and discounts
  • Set reservations
  • Manage employee shifts
  • Link payroll and employee records
  • Promote special events
  • Communicate when a table is ready
  • Share information with VIP options
  • Minimize no-shows
  • Improve repeat customer visits
  • Gather information through customer services
  • Send courtesy messages and thank you messages
  • Customer Follow up and Reviews

Worldwide, SMS text messaging has become the most widely used method of communication, and more than 90% of SMS text messages are opened and read within the first minute of delivery. Mobile phone response rates also far exceed that of other data platforms and high open rates are exceedingly important in the restaurant and bar industry.

Lower your costs and increase customer satisfaction via better and more streamlined communication with SMS marketing. It will benefit you, your employees, and your patrons, increasing staff and customer satisfaction and growing your business.

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